Delete Your Bold Account

This page explains how to request deletion of your Bold account and the personal data associated with it. Bold is a dating application operated by the Bold team.

Option 1: Delete from inside the app (recommended)

1. Open the Bold app and sign in to your account.
2. Tap your profile icon to open Settings.
3. Scroll to Account and tap Delete Account.
4. Confirm your choice when prompted.

Your account is deactivated immediately and your profile will no longer appear to other users.

Option 2: Request deletion by email

If you cannot access the app, email privacy@boldapp.com from the address associated with your account and include:

• The subject line "Account Deletion Request"
• The email address or phone number used to sign up
• Your display name on Bold (if known)

We will verify your identity and confirm deletion within 30 days. We may contact you at the email on file to confirm the request.

What data is deleted

When your account is deleted, we permanently remove:

• Your profile information (name, age, photos, bio, preferences)
• Your location data
• Your matches and messages
• Your device information and usage history tied to your account

What data is kept, and for how long

After you request deletion, your account is soft-deleted immediately and hidden from other users. Personal data listed above is permanently purged 30 days after the request, unless we are required to retain it for one of the limited reasons below.

Some information is retained beyond the 30-day window only where necessary to protect our users or to comply with the law:

• Safety records. Records of bans, abuse reports, and violations of our Community Guidelines or Terms of Service, to keep banned users off the platform and protect other users. These are minimized and anonymized where possible.
• Legal and financial records. Transaction and billing records required by tax, accounting, or consumer-protection law (typically up to 7 years, depending on jurisdiction).
• Records required by legal process. Information subject to a court order, subpoena, or active legal hold.

Retained data is not used to re-identify you, contact you, or show your profile in the app.

Changing your mind

During the 30-day grace period you can cancel a deletion request by signing back in to the app, or by replying to our confirmation email. After 30 days, deletion is final and the data cannot be recovered.